Project Manager

[leeash]

Position: Project Manager

Supervisor: Vice-President, Post

Department: Post

Reporting to the Vice-President, the Project Manager is responsible for providing direction to the operations department to ensure successful completion of projects to exceed client expectations. Organized, professional and customer-service focused, this person is flexible, responsive, and a team-oriented member who is hands-on, a good problem solver, and exhibits a proactive and transparent style.

Possessing a sense of urgency, the Project Manager demonstrates an ability to work within a fast-paced and collaborative environment, deliver accurate and quality work on schedule, and has excellent skills in building relationships and communicating effectively. Most importantly, this role is very responsive to a variety of external client needs. This role works with an intense propensity to get things done to delight the client.

Key Responsibilities:

• Provides leadership, guidance and support to the operations department to ensure efficient, productive and harmonious operations for completion of projects;
  
• Creates and executes project work plans and revises as appropriate to meet changing technical needs and requirements.
  
• Identifies resources needed and assigns individual responsibilities.
  
• Manages day-to-day operational aspects of a project and scope to ensure smooth passage of projects.
  
• Schedule post sessions as requested by clients and in-house coordinators, tailoring time and facilities in accordance to specific needs, based on supplied information, and the understanding of Deluxe’s ability to best meet their needs.
  
• Reviews deliverables prepared by team before passing to client.
  
• Prepare all involved departments for the session by providing necessary information in a clear and timely manner.
  
• Effectively applies our methodology and enforces project standards.
  
• Minimizes our exposure and risk on project.
  
• Ensures project documents are complete, current, and stored appropriately. Record all technical and logistical information pertinent to each session.
  
• Manages project budget. Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
  
• Follows up with clients, when necessary, regarding unpaid invoices
  
• Liaise with other divisions and locations in order to foster effective communications on a day-to-day basis.
  
• Work with Client Services to communicate needs to support client visits and meetings, including outlining the need for overtime services.
  
• Provides outstanding professional scheduling services to our clients.
  
• Other duties as assigned.
  

This is a full-time position with a fixed daytime shift, although overtime may be required.

Experience and Education:

• Minimum of 5+ years experience in a production environment, Post Production or VFX.
  
• Minimum of 3 years of experience in a project management or an equivalent combination of education and experience.
  
• University degree in business administration; or a recognized business certificate or diploma program preferred.
  
• Ability to work in a team environment to get the job done and collaborate with others.
  
• Able to plan, prioritize, and manage competing priorities as well as meet deadlines.
  

Knowledge and Skills:

• Strong leadership, client services and organizational skills.
  
• Strong verbal and written communications skills are essential.
  
• Adept at anticipating emerging issues on behalf of the client and managing staff to resolve to meet the client’s expectations .
  
• Exceptional ability to adapt efficiently and effectively to a demanding and changing work environment managing flexible hours, multiple tasks, competing priorities and deadlines.
  
• Exceptional attention to detail and accuracy
  
• Ability to exercise tact, discretion and judgment.
  
• Proven ability to be flexible, confident and self motivated.
  

Deluxe Vancouver Ltd. lives at the intersection of artistry and technology and is the industry's leading provider of digital media & entertainment services. Please apply with a cover letter and resume by indicating why you are the best candidate for the job to Nancy Hogan at Nancy.Hogan@bydeluxe.com.