moth0027 Posted July 21, 2012 Share Posted July 21, 2012 Hello All, I've just finished an amazing course at Escape Studios and after a brief break from the computer I'm returning to continue work on my project. Only problem I have is a licensing error... On loading Houdini the License Administrator loads with an error - "Cannot connect to license server on unknown-00-23-xx-xx-xx.config" In the License Administrator, Server Information tab I've got three red X's - The license server is not running, The license server may not serve licenses and The license server does not allow this machine to read licenses I have purchased a Houdini Apprentice HD license and it has worked previously. I have no idea what has changed or happened to end up with an unknown config and three red X's. Has anyone had a similar issue and fixed it or know what might have happened? Thank you for your help in advance, Regards, Moth Quote Link to comment Share on other sites More sharing options...
woodenduck Posted July 21, 2012 Share Posted July 21, 2012 Drop SideFX technical support an email with a screen grab of the diagnostics page. They'll sort you out! Quote Link to comment Share on other sites More sharing options...
moth0027 Posted July 22, 2012 Author Share Posted July 22, 2012 Drop SideFX technical support an email with a screen grab of the diagnostics page. They'll sort you out! Thanks for the quick responce woodenduck. I've sent the License Administrator's diagnostic information page to SideFX. Quote Link to comment Share on other sites More sharing options...
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